Terms of Service

Last updated: September 2026

These Terms of Service govern your use of the SILLAGE website and any order you place with us. By using this site or placing an order, you agree to these terms.

What we sell

SILLAGE sells smaller measures of authentic, original fragrance, professionally transferred into SILLAGE atomisers. Fragrances are available in 2ml, 5ml and 10ml measures.

The original fragrance-house retail bottle shown on a product page is shown for identification purposes only. Unless a listing explicitly states otherwise, the retail bottle itself is not included — you receive the measure you select, prepared in a SILLAGE atomiser.

Independent retailer

SILLAGE is an independent retailer/decanter and is not affiliated with, endorsed by or sponsored by the fragrance houses or trademark owners displayed on this site, unless expressly stated otherwise. Third-party trademarks, brand names and logos remain the property of their respective owners and are used only to identify the genuine fragrances we offer.

Orders and pricing

Placing an order is an offer to buy, which we're free to accept or decline. We take reasonable care to display accurate pricing and product information, but mistakes can occasionally happen — if we discover a pricing or listing error after you've ordered, we'll contact you before proceeding, and you're free to cancel.

Payment

Payment is processed securely through Shopify's checkout. We do not store your full card details.

Delivery

Delivery destinations, methods, prices and estimated timings are shown at checkout. See our Shipping Policy for more detail.

Returns and refunds

See our Refund & Returns Policy for how returns, cancellations and refunds work.

Use of this website

You agree to use this website lawfully and not to misuse it, attempt to disrupt it, or use it to infringe anyone else's rights.

Intellectual property

The content of this website — including text, design, images and the SILLAGE name and branding — belongs to SILLAGE or its licensors, except for the third-party trademarks referred to above, which remain the property of their respective owners.

Statutory rights

Nothing in these terms affects your statutory rights as a consumer.

Contact

Questions about these terms? Contact us.